Trusted Contingent Staffing

Healthcare Labor Risk Mitigation

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who we are

Trusted Staffing Partner

With over 25 years of experience, HCSS specializes in providing scalable staffing solutions for healthcare labor disputes. Our leadership team has staffed over 600 strike-related projects, including some of the largest and most complex cases, filling hard-to-staff roles like RN specialties and allied positions that others often overlook. Our expertise includes large-scale mobilizations, such as the nationwide COVID-19 response, where we delivered 5 million tests and 1 million vaccinations, staffing over 3,000 personnel. This experience has shaped our approach to risk mitigation, starting early and developing customized recruiting, operational, and logistical plans.

We are known for strong industry relationships and a focus on financial stewardship, offering transparent pricing with no hidden fees. At HCSS, we are a trusted partner for law firms representing healthcare systems in labor disputes, providing the resources and expertise needed to manage risk and ensure continuity of care.

Over 600 Strikes Staffed — Supporting Leading Healthcare Systems

Run the numbers with our free labor cost estimator

Our estimator will help you approximate expenses and compare rates when preparing for a variety of staffing contingencies. When paired with a no obligation consultation, we offer clear insights that will help your client be ready to ensure continuity of care.

What Makes HCSS Different?

Estimate Labor costs in the event of a strike.

HCSS Senior Leadership Team

Rattanphorn Fanger

CEO and Board Member

• Over 30 years business management experience.
• 15 years of strike staffing and management experience.
• Preferred Vendor for California and Illinois.

Mario Yovkov

COO and Board Member

• 25 years of strike planning and staffing.
• Prepared for and staffed 200+hospital strikes.
• Operation Manager for 120+hospital strikes.
• Strike planning for over 6,000 RNs.

Gemma Pardo

CFO

• Financial Strike Manager for 24 years.
• Financial Manager for 218 strike events.
• Over 260,000 strike paychecks dispersed.
• Airline, accommodation, transportation finances.
• Time and attendance payroll verification.

Kim Pounders, RN

CNO and Board Member

• First strike at Stanford Medical Center in 2000.
• Manager at 40+ hospital strikes.
• 25 years of preparing for and staffing strikes.
• Staffed 18 hospitals simultaneously in two states.
• Worked as OR nurse at 12 striking hospitals.

Ali Esmaili

Senior Account Executive

• Client engagement and support, national accounts.
• Extensive experience in managing and
guiding client relationships.
• 17 years staffing industry experience, with expertise in staffing healthcare facilities.

Ellen Hoke

Director of Logistics

• Manages recruiting, travel, and strike planning.
• 21 years of strike logistics experience.
• Has managed events up to 17 hubs and 65 facilities simultaneously.

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